Operates City of St. George transit vans and buses for paratransit service in a safe and responsible manner on specialized routes in accordance with Suntran operating procedures while assuming responsibility for the safety of customers and equipment.
Essential Job Functions (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills, and other characteristics. The list of tasks is illustrative only and is not a comprehensive listing of all functions and tasks performed by positions in this class.)
1. Operates transit buses and vans over specialized routes in accordance with specific manifest instructions, and provides safe, secure, and comfortable services to users of the paratransit system in accordance with division standard operating procedures. Tasks include, but are not limited to:
a. Collects appropriate customer fares, ensures the comfort of passengers, maintains order among customers, and handles volatile situations according to standard operating procedures.
b. Promotes positive passenger relations, assisting customers with fare and routing information, explaining established passenger policies and procedures, providing directions to customers, and communicating with special needs customers according to parameters.
c. Files special incident reports, completes daily reports, performs daily inspections of vehicles, reports any vehicle operational or maintenance problems to the dispatcher or supervisor in a timely manner, and completes other reports as required.
d. Assures that paratransit vehicles are operated in accordance with on-demand schedules.
e. Operates a two-way radio in a safe manner.
2. Cooperates with the investigation of any customer complaints.
3. Attends and successfully completes all transit training as scheduled by the supervisor.
4. Assists with the collection of data for the planning/scheduling of paratransit services.
5. Assists with conducting outreach activities of the division.
6. Assists with vehicle cleaning and daily maintenance of interior and exterior of vans and buses.
7. May be assigned to assist with other activities needed to run the division such as clerical tasks, answering telephones, etc.
8. Performs other related duties as required.
Typical Physical/Mental Demands/Working Conditions
Constant exposure to stress as a result of human behavior. This position functions within a transit vehicle and in a transit operations environment. The Operator is required to get in and out of the driver’s seat frequently and to exit the vehicle to ensure safe operations and to assist passengers. There are periods of extended sitting, exposure to weather conditions, frequent noise, fumes, odors, and dust. The job involves bending/stooping, crouching, kneeling, and frequent reaching above shoulder and climbing into and out of a bus, and frequent pass-punching and fine motor skills associated with bus operations and fare collections. Must be able to push or pull up to 40 lbs. to exert pressure on straps to secure wheelchairs and other mobility devices and have the ability to lift and carry up to five pounds for brochures and cushions; and push/pull up to 10 pounds to operate the steering wheel, door, and gear shift constantly throughout the day. Must be available for rotating on-call and respond within 15 minutes.
High school diploma or equivalent. Directly related experience may substitute for education.
Previous experience driving public transit vehicles is preferred.
Licenses and/or Certifications:
Must possess a valid driver license. A valid Utah Driver License must be obtained within 60 days of hire and be maintained throughout employment.
Knowledge, Skills, and Abilities
• City and state traffic regulations, signs, signals, and safety procedures.
• Excellent interpersonal skills necessary when interacting with customers.
• Must be able to react quickly to situations that could create safety and customer security problems.
• Successfully read map and schedule information.
• Communicate orally or in writing.
• Basic reading, writing, and spoken language ability.
• Basic math with ability to determine correct fare and make change.
• Bilingual ability (English/Spanish) preferred.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to see for the purpose of operating a vehicle during day and nighttime conditions, reading, and observing passengers.
• Work day or evening shifts, weekends, holidays and other shifts of varying hours as assigned.
Submit a completed City of St. George Employment Application online at careers.sgcity.org. Applications are reviewed on an ongoing basis. This Position is open until filled. Refer questions to Human Resources at 435-627-4670. Pre-employment drug screening and criminal background screen are required. The City of St. George is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, color, national origin, age, disability or genetic information. We make reasonable efforts to provide reasonable accommodation to disabled candidates.