Under the general supervision of the Art Museum Manager & Curator, oversees shift work of the part-time museum Front Desk staff ; acts as receptionist, greets and assists museum visitors, answers phones, performs clerical duties, collects visitor data, oversees the Museum Store, and staffs the front desk for the City Art Museum.
Independently performs a wide variety of responsible and confidential duties in support of the museum.
Essential Functions (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills, and other characteristics. The list of tasks is illustrative only and is not a comprehensive listing of all functions and tasks performed by positions in this class.)
1. Oversees work of part-time Museum Front Desk staff by providing direction on work duties, use of time and adherence to City and Museum policies and procedures.
2. Operates Art Museum store; manages inventory and makes requests the Museum Manager & Curator for purchase of needed inventory and supplies.
3. Completes required records, reports and submits them to the Museum Manager & Curator.
4. Assists Art Museum Manager & Curator with customer service coordination efforts.
5. Serves as receptionist for the Art Museum and greets and assists visitors with information regarding exhibits.
6. Meets with and serves the public both in person and over the phone to provide information, fulfill requests, or refers calls to appropriate staff member.
7. Oversees training of Museum Front Desk staff.
8. Manages funds for deposit from the week’s proceeds and funds from the museum fundraisers.
9. Supports policies for safeguarding daily receipts by following cash handlings procedures and ensuring the Front Desk staff are following policies.
10. Works special events as assigned.
11. Performs other related duties as required.
Typical Physical/Mental Demands/Working Conditions
Moderate physical activity exerting up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects. Risk of bodily injury is light under normal conditions. Intermittent exposure to stress as a result of human behavior. Normal office environment. Pleasant working conditions with little or no exposure to hazards. May be exposed to discomfort associated with constant answering of telephones.
Note: Working hours vary depending on programs. Must also be available to work additional hours during exhibit installations and special events.
Qualifications – Must be at least 18 years of age.
Education: High School Diploma or equivalent. Associate Degree in art history, art education, fine art, visual art, museum studies, history, or closely related field preferred. Courses should include emphasis in art education, art history, museum studies, visual arts, fine art. While an arts related internship or practicum is highly desirable, other education may be substituted. Bachelor’s Degree in Art History preferred.
Experience: Demonstrated knowledge of retail operations, with art and museum studies.
Licenses and/or Certifications: Must possess a valid driver license. A valid Utah Driver License must be obtained within 60 days of hire and be maintained throughout employment.
Knowledge, Skills, and Abilities
• Personal computers, primarily all Google & Windows programs including spreadsheets
• Modern office terminology and procedures, telephone techniques, and time management skills
• Human relations, communication, and organizational skills
• Art and Art Museums
• Customer service, problem solving, and effective, active listening
• Cash register/credit card machine usage
• Serve the public at the museum front desk
• Communicate orally in the English language or on a one-on-one or group setting basis
• Prepare written information in the English language using proper sentence construction, punctuation, and grammar
• Perform a variety of museum functions
• Be tactful and courteous with the public
• Maintain effective working and cooperative relations with others
• Work safely without presenting a direct threat to self or others
• Serve the public at times at the museum front desk
• Multitask and pay close attention to detail
• Learn and operate museum specific software
• Establish work priorities
• Remain flexible
• Meet established deadlines
• Efficiently respond in a calm and effective manner to a variety of demands and projects
• Demonstrate effective verbal and written communication skills
• Work independently and make sound decisions
• Work indoors using near vision for prolonged periods
• Remain calm in difficult situations
• Maintain mental alertness and stamina to perform routine duties for long periods
• Follow through with assignments with minimal supervision
Submit a completed City of St. George Employment Application online at careers.sgcity.org. Applications are reviewed on an ongoing basis. This Position closes 11/30/2020 05:00 PM. Refer questions to Human Resources at 435-627-4670. Pre-employment drug screening and criminal background screen are required. EOE. We make reasonable efforts to provide reasonable accommodation to disabled candidates.